Rollerdor Guarantees

There are a whole host of reasons why the team here at Rollerdor has established a reputation as one of the UK’s leading suppliers and installers of roller garage doors. 

From our nationwide delivery options, free site surveys, accredited and qualified professionals and a variety of high-quality products, there really are countless reasons why consumers come to us. 

As well as these reasons, our unwavering commitment to customer care has seen many consumers across the country choose our products. 

As part of our high level of customer service, we provide fantastic warranties on our products to make sure each and every customer is fully satisfied. 

Read on to learn more about the specific warranties we offer.

Installed Roller Garage Doors

Every product we sell comes with a minimum two-year guarantee. And this is the case with our installed roller garage door options.  

Our installed products will see our team visit your property and put the new door in place on your behalf – meaning you don’t need to worry about carrying out the work yourself.

If you opt for this choice, you’ll receive a warranty period of two years which covers parts and labour from the initial installation if anything is defective due to workmanship.

DIY Roller Garage Doors

Some customers prefer to fit the doors themselves. If this is the case for you, then Rollerdor can deliver products throughout the mainland UK to you from our Norwich headquarters. All of our DIY roller garage doors come with easy-to-understand instructions and installation guides, making installation straightforward and simple for you. 

Plus, our DIY roller garage door products all come with a two-year guarantee that covers all of the door’s parts if they’re defective due to workmanship. 

Somfy Control Systems

At Rollerdor, we understand that numerous industries are now making use of smart technology, and the garage door sector is no different. Somfy is one of the largest manufacturers of smart garage door tech, providing automated products that allow users to open and close doors at just a touch of a button. 

We stock a number of Somfy products, including control systems and motors. We’re proud to offer a special five-year warranty on all of these products. 

Replacement Parts

From time to time, you may need new parts for a garage door. This could be as a result of general wear and tear or for more specific repairs. Whatever the reason, Rollerdor has you covered with a wide range of spare parts and accessories to choose from. 

If you require spare parts, we offer a six-month warranty, or the end of your product’s existing warranty period – whichever is longer. Non-consumable parts (such as a motor) have a six-month warranty period from the date of dispatch. 

To find out more information, including all of the details regarding our warranties, visit the warranty section of our website. Here, you’ll find all the various terms and conditions for your specific warranty that you need to be aware of. 

Additionally, if you’d like to make an order, receive a free quote or enquire about any of our products or services, we’re always happy to hear from you. Get in touch by giving us a call or completing our online form and a member of our friendly team will be happy to help.