Retail Warranties
Product Warranty
For our DIY Roller Garage Doors, Rollerdor Ltd offers that for a period of two years parts will be covered from your product’s delivery, should it prove to be defective due to workmanship.
The warranty period for replacement parts is 6 months or until the end of the current warranty period, whichever is longer. Non-consumable replacement parts (e.g. motor) purchased from our parts shop are supplied with six months warranty from the date of dispatch consumable.
Warranty Conditions
Rollerdor Ltd will not be liable in respect of any defect arising from wear and tear, wilful damage, negligence, abnormal working conditions or failure to follow the instructions ( whether verbal or in writing ) including but without limitation: (a) electrical work external to the product; (b) transportation or relocation of the product not by the supplier; (c) any error or omission relating to the product; (d) any modification, adjustment or repair to the product made by a third party without the written consent of the supplier; (e) the subjection of the product by the customer to unusual physical or electrical stress; (f) the door striking an immovable object during travel; (g) failure of electrical power, or any other cause which is not due to the neglect or the default of the supplier, its employees, agents or subcontractors.
The liability of Rollerdor Ltd shall be no more than the price and/or services, except in the case of death or personal injury caused by the supplier’s negligence.
Rollerdor Ltd cannot be held responsible for any loss or damage that was unforeseeable to both parties at the time the contract was formed.
Rollerdor Ltd is not responsible for indirect losses which happen as a side effect of the main loss or damage and which are unforeseeable by either party (such as loss of profits or loss of opportunity).
Items Excluded From Warranty
Batteries, bulbs, fuses, sensitivity adjustments and any other consumables.
Conditions Of Sale And Installation
Any delivery dates given are approximate only and Rollerdor Ltd accepts no liability for delay from any cause whatsoever, including but without limitation to Act of God, war, government or semi-government enactment, regulation or restriction, lock-out, strike, industrial dispute, fire, tempest, flood, failure or inability to obtain licenses, transport of materials or any other cause beyond Rollerdor Ltd’s control. If delivery or installation is delayed, Rollerdor Ltd may extend the time of delivery or installation or, if Rollerdor Ltd is unable to deliver or install, the contract shall be voidable at Rollerdor Ltd’s option with no right to either party for damage, loss, cost or expense.
The buyer shall take all reasonable steps to ensure the safety of any of the supplier’s representatives who visit the premises of the buyer. The buyer shall provide at all times routine day to day maintenance and care of the product.
Rollerdor Ltd will deem this guarantee to be null and void if the payment in full and cleared funds is not received for this product or any services performed upon it. This is to be considered a breach of contract on behalf of the buyer and compensation will be sought by Rollerdor Ltd to the fullest extent permitted by law.
Nothing in this guarantee will reduce your statutory rights relating to faulty or miss-described goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens Advice Bureau, this guarantee is Not Transferable.
